Last updated: June 2026 · Botreadyme by Popler Technologies
This Refund Policy explains how purchases on Botreadyme (botreadyme.com and app.botreadyme.com), operated by Popler Technologies Private Limited, are handled. By creating an account, you agree to this policy along with our Terms of Service and Privacy Policy.
Every new user receives 30 minutes of free interview practice to explore, test, and evaluate Botreadyme before making a purchase. We strongly encourage users to use the free minutes to ensure the platform meets their needs before purchasing any paid plan, including the Pro plan or additional minute packs.
No credit card is required to access the free trial.
Customers may request a refund within 7 days of a purchase made on the platform. Eligible refund requests are reviewed and processed within 10 business days.
For purchases of interview minutes, refunds may be provided on a pro-rata basis depending on the minutes already utilized on the platform.
All payments and refunds are securely processed through Paddle.com or Razorpay. To request a refund, please email dipali@popularbano.com with your purchase details. Updates regarding your refund request will be shared via email.
If you were charged for a payment that did not result in successful account activation or interview minutes being added — due to a technical issue, network failure, payment gateway error, or duplicate transaction — please contact us within 7 days of the transaction at dipali@popularbano.com along with your payment reference ID for assistance.
We will investigate the transaction with our payment processor (Razorpay or Paddle.com) and, if the failure is confirmed, either refund the amount you paid or, for a confirmed duplicate charge, reverse the duplicate amount. Verification typically takes 7 business days.
Botreadyme is provided on an "as is" and "as available" basis. While we strive to maintain reliable platform performance and uptime, temporary interruptions may occasionally occur due to scheduled maintenance, technical updates, infrastructure issues, network connectivity, payment gateway disruptions, or third-party service dependencies. In such situations, our team works to restore services as quickly as possible. Temporary service interruptions alone may not qualify for a refund request.
Botreadyme reserves the right to suspend or terminate accounts that violate our Terms of Service, including cases involving fraudulent activity, abuse, spam, unauthorized usage, or illegal activities. In such cases, refund eligibility may be reviewed based on the nature of the violation, platform usage, and any remaining unused interview minutes or services. Users may also choose to delete or discontinue their accounts at any time. Voluntary account closure does not automatically qualify for a prorated refund of previously paid fees or consumed platform services.
Before initiating a chargeback or payment dispute with your bank or card issuer, please contact us first at dipali@popularbano.com so we can attempt to resolve the issue directly. Chargebacks initiated without first contacting us, or in violation of this Refund Policy, may result in immediate account suspension.
We may update this Refund Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of Botreadyme after changes constitutes acceptance of the updated policy. Purchases made under a previous version of this policy remain governed by the version in effect at the time of purchase.
For any questions about this Refund Policy or a specific transaction, please reach out:
Email: dipali@popularbano.com
Company: Popler Technologies Private Limited